Help
Quick answers. Can't find yours? Contact us.
For candidates
How do I apply?+
Message the company's WhatsApp number with hi. Send your resume as a PDF or Word file, then pick a role from the list.
What do I need for the assessment?+
A laptop or desktop with a webcam and microphone (Chrome or Edge), or a phone or tablet if the job allows it (the rules message says which). Also a quiet room and a steady internet connection. On a laptop you share your whole screen; a phone or tablet doesn't need to.
Where's my link and PIN?+
Both come in the WhatsApp chat once you agree to the assessment rules. Reply exam in the chat to get them again.
How long do I have to start?+
Start within 30 minutes of agreeing. After that the PIN lapses and the role is marked as not taken.
The link says it's open in another browser.+
The link works in the browser where your PIN was first entered. Go back to that browser, on the same device.
What counts as a strike?+
Leaving the exam tab, exiting fullscreen, reloading, or the camera not seeing you. Too many strikes end the assessment.
How does the video interview work?+
The interviewer asks a question, then your microphone opens. Answer out loud; stay quiet for a few seconds or press Done when you've finished. You can ask it to repeat the question.
When do I get my result?+
Some companies send results straight away, others review first. Either way it comes on WhatsApp. Reply status for an update.
How do I delete my data?+
Use the contact form with the phone number you applied from.
For companies
How do we get an account?+
Fill in the access form. We set up your company and email your admin login.
Who can do what?+
Admins manage the company, the team and every role. Recruiters see and work on the roles they're given.
How do I add a teammate?+
Admins go to Team in the dashboard, add their email and a starting password, and share it with them.
I forgot my password.+
Ask an admin on your team to set a new one. If you're the only admin, contact us.
Can other companies see our candidates?+
No. Every company's roles, candidates and recordings are kept apart.